EXPERIENCE THE WATERFORD WAY

We make returns easy. No laundering is required for rented linens.

After your event, please place all linens back into the laundry bags provided. Lost or unreturned laundry bags may result in a replacement fee.

Chair covers should be placed back onto the chairs, and cushions should be returned in the provided bags.

Glassware should be rinsed free of residue and placed back into the provided crates. Items returned with residue or packed incorrectly may be subject to additional cleaning or handling fees.

Our damage waiver covers normal wear and tear, including minor stains and damage consistent with typical event use. However, if an item is lost, not returned, or returned in a condition that makes it unusable for future rentals, a replacement fee may apply. Examples include excessive staining, burns, tears, broken glassware, or other damage beyond normal event use.

If you have any questions about returning your rentals, please contact us before your scheduled return date.

We offer customer pickup and return options, as well as delivery, setup, and breakdown services. Availability and pricing depend on the size and scope of your rental order.

Our setup service ensures linens and tabletop items are installed evenly and professionally, saving you time and reducing stress on event day. It also helps ensure your venue looks polished and guest-ready before your event begins.

Please contact us for availability, pricing, and a customized quote.

You can place your rental order in a few different ways. The easiest is to add items to your wishlist and send it to us for a quote. If you prefer, give us a call and we’ll be happy to discuss your rental needs and create a custom proposal for your event.

Yes, changes can be made to your order. Final reductions must be made at least two weeks before your event. After that date, items may not be removed from your order, but additions can still be made, subject to availability.

Pricing varies based on size, fabric, style, and quantity. While you may find lower prices elsewhere, our rental fees include professional laundering, pressing, inspection, and preparation to ensure every linen arrives clean, pressed, and event-ready.

Our standard rental period is typically Friday through Monday. If you need to keep the linens for longer, just let us know! For any items that are out of our inventory for an extended period of time, you will be charged an extended rental fee.

Our rental fee covers the price of the linen, as well as the washing, pressing, storing, and labor it takes to put your order together.

Each linen comes pressed and on a hanger to decrease wrinkles. The only additional fees are taxes where applicable and delivery, set up or shipping. Any damages or missing items will be assessed after your order is returned to us.

Yes, you are responsible for rental fees of items that have left our warehouse, as they are out of our inventory and unavailable for other clients to rent.

Yes, we’re happy to offer custom linen options. We’re excited to introduce our exclusive Gold Label Collection, and we’d also love to explore other ways to bring custom prints to life for your big day.

We do not have a minimum order requirement for most rental orders. However, minimums may apply to certain services such as delivery, setup, custom orders, or events outside our standard service area. Please contact us for details regarding your specific event.

We are happy to provide rentals for events of all sizes, including birthday parties, bridal showers, baby showers, anniversary celebrations, and other special occasions.

We require a deposit of 30% of the total to hold an order. The remaining balance is not due until 2 weeks prior to the event, but you’re more than welcome to set up a payment plan or make payments whenever you choose.

We photograph our linens as accurately as possible; however, colors may appear different depending on lighting, screen settings, and photography conditions.

Because linens are produced in different dye lots, slight shade variations may occur, even within the same color. As with any rental inventory, minor signs of wear consistent with normal use may also be present.

If color matching is important for your event, we encourage you to schedule an appointment to view samples in person before placing your order.

Please refer to the Table / Linen Size Chart below.

Whether you’re sashing a Chiavari chair, a folding chair, or a high top table, we have plenty of fun and interesting ideas on how to tie your sash.