We prefer and highly recommend that you book an appointment to ensure someone is available to meet with you! Don’t worry- we won’t turn you away, but we want you to have the best experience at Waterford!

If you need help selecting linens or just want to see what we have to offer, please call to make an appointment to visit our showroom! We love sitting down and getting to know each and every one of our clients. If you live out of town or are unable to meet, feel free to request a quote straight from our website or give us a call. We will be happy to assist you!

Our appointments are typically between 30 minutes to 45 minutes long. Knowing your venue, colors, table quantities, and an estimated guest count can really make the appointment run smoothly!

Our standard rental period is typically Friday through Monday. If you need to keep the linens for longer, just let us know! For any items that are out of our inventory for an extended period of time, you will be charged an extended rental fee.

Our rental fee covers the price of the linen, as well as the washing, pressing, storing, and labor it takes to put your order together.

Each linen comes pressed and on a hanger to decrease wrinkles. The only additional fees are taxes where applicable and delivery, set up or shipping. Any damages or missing items will be assessed after your order is returned to us.

Yes, you are responsible for rental fees of items that have left our warehouse, as they are out of our inventory and unavailable for other clients to rent.

Yes, you can make changes to your order! The deadline for final changes is 2 weeks prior to your event. After this time you may not make reductions to your order but you can make additions, however we cannot guarantee we will have your item in stock.

Please refer to the Table / Linen Size Chart below.